Privacy Policy

This Privacy Policy (“Privacy Policy”) describes the information practices of El Senor Sol, Inc. (“El Senor Sol”) and, as applicable, its affiliates, subsidiaries and related entities, (El Senor Sol and its Affiliates are referred to herein, as the context may require, as “we”, “us”, or “our”). It covers the information that El Senor Sol collects about you, how we use and share this information, and your choices regarding our collection and use.

If you have any questions or concerns regarding this Privacy Policy, please contact us via the Contact Information provided at the end of this Privacy Policy.

The El Senor Sol Franchise System
The El Senor Sol franchise system is a restaurant network made up of company-operated, franchised, and licensed El Senor Sol restaurant businesses. El Senor Sol franchisees (“Franchised Operators” or “Operators”) own and operate their own individual franchised businesses. El Senor Sol licensees (“Licensees”) are granted a license to use El Senor Sol’s trade name and marks in the sale of El Senor Sol products at El Senor Sol licensed locations.

Information Covered by This Privacy Policy
This Privacy Policy applies to information, including Personal Information, collected about you by El Senor Sol and its third-party service providers. As used in this Privacy Policy, “Personal Information” means information that personally identifies you.

Information Collected
El Senor Sol and its third-party service providers collect information about you from a variety of sources, including information you provide directly to us, and information we collect about you when you interact with us. For example, we and our third-party service providers collect information both directly and indirectly from you when you:

  • access or use our website located at www.elsenorsol.com our mobile applications, and any other website or application where this Privacy Policy is posted (collectively, the “Sites”);
  • contact or communicate with us;
  • create an account with us;
  • request information from us;
  • register for any event and/or participate in any event, contest, surveys, or other promotion that we may offer from time to time (collectively, “Promotions”);
  • begin or complete the application process for a franchise opportunity, or for employment by El Senor Sol, Inc;
  • access or use El Senor Sol pages or accounts on any third-party social media platforms such as Facebook, Twitter, or Foursquare (“Social Media Pages”);
  • sign-up for communications (e.g., Email Insiders, Text Insiders, or social media notifications) from us;
  • provide or submit comments, stories, suggestions, or other content or input to us; and/or
  • otherwise interact with us and our Sites.

We may combine any of the information collected about you for the purposes described in this Privacy Policy.

Personal Information
We and our third-party service providers collect Personal Information provided by you or on your behalf, which information may include your:

  • name;
  • address;
  • telephone numbers (including mobile numbers);
  • email addresses;
  • date of birth and/or age;
  • demographic information;

We do not require you to provide any information related to your racial origin, religious beliefs, or sexual orientation.

Transaction Data
We and our third-party service providers may also collect information, including Personal Information, relating to your purchases from El Senor Sol and its Franchised Operators and Licensees, such as the authorization code of the transaction, payment method, the date and time of the transaction, items purchased, and the purchase price (“Transaction Data”).

Information Collected Automatically
We and our third-party service providers use Traffic Data, Cookies, Web Beacons, and other tracking technologies to automatically collect certain information from you. The following are examples of information we may collect with these technologies:

  • your IP address;
  • browser type and operating system;
  • pages you view within our Sites;
  • websites you visited before coming to our Site;
  • emails from us that you open and/or forward; and/or
  • offers or links from us to which you connect.

We use this information to personalize your online experience and for marketing purposes.

Traffic Data. Our Sites automatically track and collect your IP address, domain server, type of computer, and type of web browser (collectively, “Traffic Data”). Traffic Data does not typically include Personal Information, but rather is anonymous information that is helpful for our marketing purposes for improving your experience on our Sites.

Other Technologies. We and our third-party service providers may also utilize other tracking technologies. For example, if permitted by applicable law, we may collect “referrers” and various environmental variables. A “referrer” is information the web browser passes along to our or our third-party service provider web servers, which refers to the URL from which you accessed our Site. Environmental variables may include, among other things, the domain from which you access the Internet, the time you accessed our Site or Social Media Page, the type of web browsers and operating system or platform used, the Internet address of the website you left to visit our Site or Social Media Page, the names of the web pages you visit, and the Internet address of the website you visit next. These environmental variables are collected by most websites, and can be used to optimize your online experience.

We treat information automatically collected as non-personally identifying information. Such information may be combined with your Personal Information so that we can make our Sites and communications more personalized for you. To the extent that information automatically collected is combined with Personal Information, we treat the combined information as Personal Information for the purposes of this Privacy Policy.

Mobile Applications
In addition to the information described above, we and our third-party service providers may collect additional information when you utilize any of our mobile applications, including the type of mobile device you use, the temporary or persistent unique device identifiers (sometimes called UDID), the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use our mobile applications.

If you utilize any of the location-based services in our mobile applications, such as Find a Restaurant, we and our third-party service providers may collect, use, and share location data, including the real-time geographic location of your device. We use such information to provide and improve location-based products and services. You may opt-out from further allowing us to have access to your location data by adjusting the permissions in your mobile device.

Information Use
We use your information that we collect, including Personal Information, for a variety of business purposes, including:

  • providing our products and services to you;
  • communicating with you regarding our restaurants, products, services, events, Promotions, and other offers;
  • making our Sites and communications tailored to your interests;
  • creating and managing your accounts with us (e.g., E-mail Insiders, Text Insiders, online registration for events, online ordering, mobile application ordering, etc.);
  • administering our Promotions and other offers;
  • tailoring our products, services, Sites, and advertisements to your interests;
  • responding to your inquiries, comments, stories, or postings;
  • improving and customizing our products, services, and Sites according to your individual interests;
  • for internal operations such as enhancing our product and service offerings, marketing efforts, and to conduct research and analysis;
  • developing new products, services, and Promotions;
  • for marketing purposes;
  • to enforce our Terms of Use; and/or
  • to protect the security and integrity of our business and our Sites.

Information Sharing Disclosure
We share and disclose your Personal Information under the following circumstances:

  • with third parties that provide a variety of services on our behalf, including the development, maintenance, and support of our Sites and Social Media Pages, payment processing, online and mobile application ordering, the distribution of email and mobile messages, Promotions, and marketing research and analysis;
  • with our Franchised Operators and Licensees in order to provide our products, services, and Promotions to you, and for marketing purposes;
  • to comply with law, a court order, or other legal process, or in connection with a legal investigation;
  • as may be necessary to protect the safety, property, or other rights of El Senor Sol, its Affiliates, Franchised Operators and Licensees, and our and their respective employees, customers, visitors, users, or any other person or entity;
  • to enforce any applicable terms and conditions and other agreements;
  • in the event of a corporate transaction;
  • in aggregated or other non-personally identifiable form; and/or
  • in accordance with your consent.

We do not share or sell your Personal Information to third parties for their marketing purposes.

User Generated Content
Our Sites and Social Media Pages may allow users to post messages and submit their own content (e.g., stories, comments, blogs, postings, etc.), which may include Personal Information. You are responsible for all actions resulting from any information, including Personal Information, which you post on our Sites or Social Media Pages. Please remember that any information you post becomes public information, is not subject to this Privacy Policy, and El Senor Sol is not responsible for the results of such postings.

Collection and Use of Personal Information of El Senor Sol, Inc. Employment Applicants
If you complete an application for employment with El Senor Sol, Inc., or request information regarding such opportunities, we collect Personal Information that you provide in connection with your request for information and/or to evaluate your application for employment with El Senor Sol, Inc. We may also collect Personal Information about you from third parties to supplement, update, or verify your information, and/or to process your application for consideration as a El Senor Sol, Inc. employee. Applicable law may require that you authorize a third party to share your Personal Information with us before we can acquire it. Failure to provide any requested information may negatively impact consideration of your employment application. By applying to become an employee of El Senor Sol, Inc. you consent to our collection, use, and disclosure of your Personal Information in this manner.

Your Choices
We provide you with the opportunity to update and/or delete certain information and to opt-out of having your Personal Information used or disclosed for certain purposes. For example, you may

  • correct, update, and delete your online account;
  • change your choices for subscriptions and certain communications (e.g., Email insider, Text insider, and other notifications);
  • choose whether to receive Promotions and offers from us;
  • request access to your Personal Information.

You may exercise your choices by contacting us via the Contact Information provided at the end of this Privacy Policy, or following instructions provided in communications sent to you.

Because we plan our communications in advance, it may take several weeks for your request to become effective. If you continue to receive our communications after expressing an opt-out preference, please let us know so that we can investigate the situation.

Please be aware that, if you do not allow us to collect and use your Personal Information, we may not be able to deliver certain products, services, and offerings to you.

Children’s Privacy
We do not knowingly collect Personal Information online from children under the age of 13 without parental or guardian consent. Please contact us via the Contact Information provided below if you believe we may have collected such information without parental or guardian consent or other than in a manner authorized by law, and we will work to delete it.

Links, Third-Party Websites, and Social Media Platforms
Our Sites and communications may contain links to other third-party websites, including, without limitation, the websites of Franchised Operators and Licensees, and social media platforms such as Facebook, Twitter, or Foursquare (“Linked Sites”). We are not responsible for the privacy practices, policies, or content of any Linked Sites, even if you link to them from our Sites or communications. This Privacy Policy does not apply to any Linked Sites. We have no control over the collection or use of information, including Personal Information, on any Linked Site. We encourage you to read and understand the privacy policies of any Linked Sites that you visit.

Franchised Operator and Licensee Websites
El Senor Sol Franchised Operators and Licensees are independent third parties and may own, operate, and maintain a website for his, her, or its franchised or licensed restaurant business. We do not:

  • exercise control over any Franchised Operator’s or Licensee’s website;
  • monitor, endorse, or review the content of any Franchised Operator’s or Licensee’s website; or
  • guarantee the accuracy of information on any Franchised Operator’s or Licensee’s website.

Therefore, you should carefully review the privacy policy of each Franchised Operator or Licensee website that you visit. Questions or concerns regarding any Franchised Operator’s or Licensee’s website should be directed to the Franchised Operator or Licensee, or to the Franchised Operator’s or Licensee’s site administrator or webmaster.

We may, subject to certain terms and conditions, allow a Franchised Operator or Licensee to link to our Sites, provided that the Franchised Operator or Licensee agrees to abide by our current Privacy Policy in operating any such linked website. El Senor Sol, however, is not responsible or liable for any Franchised Operator or Licensee website, even if it is linked to this Site, or for any Franchised Operator’s or Licensee’s online conduct and privacy practices.

E-mail Security
“Phishing” is a scam designed to steal your Personal Information. If you receive an e-mail that looks like it is from us asking you for your Personal Information which you suspect may be a scam, please notify us as provided in the Contact Information section included at the end of this Privacy Policy.

Visiting this Site from Outside of the United States
If you are visiting our Sites or Social Media Pages from outside of the United States or otherwise contacting or visiting us from outside of the United States, please be aware that your Personal Information may be transferred to, stored or processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country.

Changes to the Privacy Policy
We may revise this Privacy Policy from time to time effective upon posting the revised Privacy Policy, along with the date on which it was most recently updated, on our Sites. Please check our Privacy Policy periodically to see if it has been updated. If a change to this Privacy Policy materially affects the use or disclosure of your Personal Information, a notice will be posted at www.elsenorsol.com along with a link to the updated Privacy Policy. Your continued use of our Sites and/or provision of your information thereafter constitute your acceptance of such changes. Please contact us as described below if you would like information regarding any changes.

Contact Information
If you have any questions about this Privacy Policy or our use of your Personal Information, please contact us in any of the ways set forth below.

Address:
El Senor Sol, Inc.
15900 W COLFAX AVE
Golden, Colorado 80401

Via the Web: http://www.elsenorsol.com/contact

Phone: 1-303-403-9974

Last Updated
Privacy Policy last updated on October 17, 2013

Copyright © 2013 El Senor Sol, Inc. All rights reserved